The quality and success of a cruise relies heavily on the Hotel Manager, an exceptional leader who leads by example and provides a highly effective work culture for a diverse team.
As the head of all departments in the hotel division, the Hotel Manager provides day-to-day operational guidance and direction and maximizes financial returns.
With a focus on guests and service, he or she is responsible for achieving hotel profitability through revenue generation, cost and quality control, and ensuring exceptional guest and team satisfaction.
The Hotel Manager not only ensures passengers have a great vacation, but also creates a pleasant work environment for the crew.